E-commerce WCAG

European Accessibility Act and online shops

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The European Accessibility Act turns accessibility into a practical business requirement for many services, not only a goodwill topic.

What to check in an online shop

The European Accessibility Act (opens in a new tab) covers, among other things, e-commerce and digital services. For an online shop, the purchase journey must be usable for people with different needs.

Check:

  • menus, search and filters with a keyboard;
  • readability of product information, price and availability;
  • cart and form error messages;
  • clarity of payment and delivery choices;
  • contrast, focus and button size.

Why technical testing is necessary

A visually polished shop can still fail accessibility testing. The most common problems appear in dynamic parts: filters, carts, modals, forms and payment flows.

WebPro can check these areas with audit and testing. If the shop runs on Drupal or needs custom functionality, accessibility fixes can be combined with Drupal development and automated testing.

Kaido Toomingas, WebPro technical leadWebPro Company OÜ Technical lead: Kaido Toomingas

Need Drupal help?

Send the website URL and a short context. We will tell you whether the sensible next step is an audit, maintenance, an upgrade or a migration.